Router and Wi-Fi problems we can reach while your computer is online.
NETWORK TROUBLESHOOTING
We can walk through router, Wi-Fi, and connection problems from a remote session when the computer is still online.
HARDWARE DIAGNOSTICS
A remote session can check drives, temperatures, and error logs. If a part has failed, we will tell you whether a visit is required.
WINDOWS 7 THROUGH 11
Remote help covers Windows 7 through Windows 11. Windows 7 no longer receives Microsoft updates, and we will tell you when that limits what we can fix.
